Radical transparency

A clear approach to management, the value of sensitive communications and the art of procrastination in the face of big things.

In developing an article on managing remote teams, I stumbled across GitLab‘s guidelines and the radical transparency of their CEO’s communication preferences. This level of clarity and documentation may seem overkill for some, but it is a breath of fresh air for overthinkers everywhere and essential in a large remote organisation.

Work in the wild

Providing customers with an option to opt out of potentially sensitive occasions increases brand trust and lifetime value (1.7x according to one retailer). This article features examples from Red, Marks and Spencer and Bloom & Wild.

Storefront is dead. Say hello to TikTok’s fully integrated shopping experience. Find everything you need to know to get started here.

My deep dive reports continue over at the Talent Insight Group. Take a look at the Future of Work (and the workplace) and get a full breakdown of the Cost of Recruitment.

John Cleese on procrastination

Oh boy, this one hit home.

It’s easier to do trivial things that are urgent, than it is to do important things that are not urgent. Like thinking. It’s easier to do small things we know we can do than to start on big things that we’re not so sure about.

Find the full talk (36mins) here.

Timeless advice from David Ogilvy

Now, if you’ll excuse me, I have paperclips to organise.

You may also like ...

Cover for the What's Next podcast featuring an image of the presenter Sam Collier. Text reads: Whats Next, the careers podcast that's far from linear.

The What’s Next Podcast

Join us for an exploration of the messy and often unpredictable paths we take on the road to finding 'the right' career.
Broadcasting House lit up at night time

So that’s all good then

The UK is in meltdown (read, it's over 20 degrees) and we’re on the other side of two projects for major UK brands. It's time to dig out the ice lollies and drag our laptops into the open air to celebrate*.
Street art on the side of a building reads together we create

How to write a great creative brief

If you’ve ever handed something over to a marketing team and been disappointed with what came back, chances are the issue wasn’t talent but a misunderstanding of the brief.